TERMS OF SERVICE

These Terms of Service (“Terms”) govern your access to and use of the website operated by Canopy Home (M) Sdn. Bhd. (“Canopy Home”, “we”, “our”, or “us”) at www.canopyhome.com.my or www.canopyhome.my (the “Service”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of the Service immediately.

ACCOUNTS

When creating an account, you agree to provide accurate, current, and complete information.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You agree to notify us immediately of any unauthorized access or security breach relating to your account.

You must not use the Service for unlawful, fraudulent, or unauthorized purposes.

ORDERS & PRODUCT AVAILABILITY

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to circumstances involving:

• product unavailability,
• pricing or typographical errors,
• suspected fraudulent activity, or
• payment authorization issues.

In the event of cancellation after payment has been made, a refund will be processed in accordance with our refund policy.

PRICING

All prices displayed are subject to change without prior notice.

While we strive to ensure pricing accuracy, errors may occasionally occur. We reserve the right to correct any pricing errors and cancel affected orders where necessary.

INTELLECTUAL PROPERTY

All content on the Service, including logos, trademarks, text, graphics, images, product descriptions, and website materials, are the property of Canopy Home or its licensors and are protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content without our prior written consent.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Canopy Home shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Service, products purchased, delivery delays, or inability to access the Service.

Our total liability shall not exceed the amount paid by you for the relevant order.

DISCLAIMER

We make reasonable efforts to ensure product descriptions, images, and information are accurate. However, actual product colours, packaging, and appearance may vary slightly due to photographic lighting, screen settings, manufacturing variations, or supplier updates.

FORCE MAJEURE

We shall not be liable for any delay or failure to perform due to events beyond our reasonable control, including natural disasters, pandemics, courier disruptions, government actions, labour disputes, or technical failures.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Malaysia.

Any disputes arising from these Terms or use of the Service shall be subject to the exclusive jurisdiction of the courts of Malaysia.